All payments on this website are processed securely by Paddle, who acts as the Merchant of Record. Billing, invoicing, taxes, and payment processing are handled according to Paddle Buyer Terms.


1. Consumer Right to Cancel

If you are purchasing as a consumer, you may have the right to cancel your purchase within 14 days in accordance with applicable consumer protection laws and Paddle Buyer Terms.


2. Extended Refund Guarantee

In addition to standard consumer rights, VaultSSL offers a:

30-Day Refund Guarantee

Customers may request a refund within 30 days of purchase. Each request is reviewed individually to ensure a fair outcome.


3. Digital Services

Our products are delivered digitally. By completing a purchase, you acknowledge that service fulfilment may begin immediately after payment and that refunds are handled according to Paddle policies and applicable laws.


4. Subscription Services

Where applicable:

  • Subscriptions renew automatically unless cancelled before renewal.
  • Cancellation requests should be made before the next billing date.
  • Refund eligibility follows Paddle’s subscription policies.

5. Fraud & Abuse

Refund requests may be declined in cases of fraud, abuse, or misuse.


6. How to Request a Refund

To request a refund, please contact us:

📧 admin@vaultssl.com
📞 +44 7520 603530

Please include your order email and relevant order details.


7. Refund Processing

Approved refunds are processed via Paddle using the original payment method. Processing times may vary depending on the payment provider.


Important Notice:
All refund decisions are handled in accordance with Paddle Buyer Terms and applicable consumer protection laws.


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